Terms of Service
Last Updated: [1/11/2025]
Welcome to Modal Veil, where elegance meets modern modesty.
By visiting our website or purchasing from us, you agree to comply with the Terms of Service below, which are governed by the laws of the United Arab Emirates.
1. General Conditions
These Terms govern your access to and use of Modal Veil’s website, products, and services.
By accessing this website, you agree to abide by all applicable UAE laws and these Terms.
We reserve the right to update, modify, or discontinue any aspect of the website at any time without notice.
2. Eligibility
To use our website or make purchases, you must:
- Be at least 18 years old or have parental/guardian consent.
- Provide accurate and up-to-date information.
- Not use the website for any unlawful or fraudulent purpose.
3. Product Information & Orders
We strive to display all products, colors, and descriptions as accurately as possible.
However, variations may occur due to lighting or device settings.
All orders are subject to product availability and payment confirmation.
We reserve the right to:
- Cancel or refuse any order at our discretion.
- Limit quantities per customer or household.
- Update prices, descriptions, or promotions at any time.
Once an order is confirmed, an acknowledgment email will be sent to the customer.
4. Pricing & Payment
All prices are displayed in AED (United Arab Emirates Dirham) unless otherwise specified.
Payment must be made using the secure payment methods provided at checkout.
You authorize us to charge your selected payment method for the total purchase amount.
5. Shipping & Delivery
We deliver across the UAE and selected international destinations.
Delivery timelines and fees are stated on our [Shipping Policy] page.
We are not liable for delivery delays caused by external factors (such as customs, courier issues, or incorrect addresses).
6. Returns & Refunds
Our [Refund & Return Policy] outlines the procedures for returns or exchanges.
You may be entitled to a return or refund under the UAE Federal Law No. 15 of 2020 (Consumer Protection Law) if a product is defective, damaged, or significantly different from its description.
7. Intellectual Property
All website content, designs, logos, and images are the property of Modal Veil and protected under UAE intellectual property laws.
You may not reproduce, distribute, or use any content without written permission.
8. Limitation of Liability
To the extent permitted by UAE law, Modal Veil shall not be held responsible for:
- Indirect or incidental damages arising from website use or product purchases.
- Delivery delays or events beyond our reasonable control.
9. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates.
Any disputes shall be settled under the jurisdiction of the courts of Dubai, UAE.
10. Contact Information
For inquiries, please contact: 📧 info@modalveil.com